Job Title: Senior Tenancy Progressor
Location: Shoreditch
Job Type: Full-time, Office-based
Working Hours: Monday – Friday, 9am – 6pm
Senior Tenancy Progressor | £35,000–£40,000 DOE | Shoreditch, East London | Full-time
A highly regarded London lettings agency is seeking a Senior Tenancy Progressor to take ownership of the entire pre-tenancy journey. This is a key operational role responsible for ensuring every tenancy is organised, compliant, and ready for move-in, often handling complex or high-value cases. The successful Senior Tenancy Progressor will thrive on structure, communication, and delivering a seamless experience to both tenants and landlords. If you enjoy a fast-paced, process-led environment, this role will suit you perfectly.
What You’ll Be Doing as a Senior Tenancy Progressor
- Managing the full move-in process from holding deposit to key handover.
- Coordinating daily with negotiators and keeping all parties updated.
- Sending tenant welcome packs, overseeing referencing, and gathering documents.
- Preparing and issuing agreements and ensuring all signatures are completed.
- Handling compliance tasks including safety certificates and legal documentation.
- Completing AML, ID, and Right-to-Rent checks and recording results.
- Organising cleaning, inventories, and essential pre-tenancy works.
- Updating utility providers and ensuring smooth onboarding for new tenants.
- Registering deposits and maintaining accurate audit trails.
- Providing weekly updates on tenancy progress.
- Working with Finance and Property Management for smooth handovers.
- Maintaining organised digital and physical files across relevant systems.
What We’re Looking For
- Experience as a Move-In Progressor, Tenancy Administrator, or similar within London lettings.
- Strong understanding of tenancy compliance, ID checks, deposit rules, and safety documents.
- Confident using lettings software such as Alto, Goodlord, or Fixflo.
- Highly organised and comfortable managing multiple tenancies at once.
- Excellent communication skills, written and verbal.
- Strong accuracy and attention to detail.
- Able to work effectively under tight timelines.
- Proactive, solution-focused, and committed to delivering excellent service.
Apply Now
If you’re a Senior Tenancy Progressor who enjoys structure, responsibility, and ensuring each tenancy runs smoothly from start to finish, we’d love to hear from you. Please send your CV along with a short note telling us why you’re the right fit.