Job Title: Residential Concierge
Location: North London
Job Type: Permanent, Full time
Working Hours: 06:00 – 18:00 (4 on, 4 off shift pattern)
Residential Concierge | £30,000 PA | North London | Full Time
What You’ll Be Doing as a Residential Concierge
As the primary point of contact within this vibrant residential community, your role as a Residential Concierge is diverse and fast-paced. Your responsibilities will include:
- Managing the day-to-day logistics of the site, including secure parcel handling, key management, and oversight of shared amenity spaces.
- Helping to facilitate and promote resident social events to encourage a strong sense of belonging within the building.
- Identifying any facilities issues during regular site inspections and liaising with the relevant teams to ensure quick resolutions.
- Maintaining accurate records of resident requests and ensuring all site documentation is kept up to date.
- Acting as a helpful and knowledgeable guide for all residents, assisting with local recommendations and general building enquiries.
What We’re Looking For
To excel as a Residential Concierge, you should bring a blend of administrative skill and genuine people skills. We are looking for:
- Proven experience in a customer-facing role specifically within the Build to Rent (BTR) sector or high-end residential property management.
- The ability to commit to a 4 on, 4 off shift pattern, providing consistent coverage for the building.
- A warm, approachable personality with the ability to handle various resident needs with patience and professionalism.
- Strong time-management skills and the capacity to multitask in a busy environment.
- Proficiency in using building management systems and digital communication platforms to keep the community informed.