Job Title: Regional Manager
Location: London, South East, Midlands
Job Type: Full-Time

Working hours: 9:00 AM – 5:30 PM (On-site)

Regional Manager | Up to £60,000 DOE | London, South East, Midlands | Full-Time

Are you an experienced leader with a passion for delivering excellence in residential property? A fantastic opportunity has arisen for a Regional Manager to join a leading provider of vibrant, community-focused developments. This is your chance to step into a role where you’ll shape resident experiences, elevate service quality, and mentor high-performing onsite teams.

As a Regional Manager, you will oversee multiple developments, ensuring that operations, facilities, and resident services run smoothly and to the highest standard. You’ll play a key part in recruitment, training, team performance, and compliance, all while maintaining outstanding presentation across your portfolio.

This position offers variety, autonomy, and the opportunity to make a significant impact across locations in London, the South East, and the Midlands.

Key Responsibilities

Getting New Sites Started Right

Support with hiring and onboarding of onsite teams before properties open
Ensure teams receive thorough training, systems handover, and essential documentation
Establish amenity booking strategies and ensure consistency in delivery

People and Performance

Recruit team members who reflect our values and vision
Collaborate with HR and Ops to drive retention and reward strategies
Set clear goals and KPIs for site teams, regularly reviewing performance
Conduct performance reviews and career development plans
Coach site staff, resolve underperformance issues, and build high-performing teams
Be a brand ambassador and support events or sector engagement initiatives

Property Operations & Standards

Oversee operational challenges and provide on-site resolution guidance
Conduct regular inspections, ensuring exceptional presentation at all times
Deliver support for budgeting, CapEx, compliance, and client reporting
Handle complaints professionally and manage customer feedback to resolution
Ensure robust health and safety practices are in place and followed

Leasing, Growth, and Innovation

Implement smart strategies to drive leasing and income performance
Collaborate on marketing and award submissions showcasing team and site success
Tour VIPs, support marketing campaigns and monitor effectiveness
Contribute to pipeline and design feedback based on operational insights
Support sustainability goals and accreditations like BREEAM or GRESB

Culture & Community

Deliver excellent service to residents, always
Support community events, working closely with the marketing team
Promote inclusion, fairness, and company values in everything you do

What We’re Looking For:

To thrive in this Regional Manager role, you should have:
✅ Proven leadership experience within residential, BTR, or hospitality sectors
✅ A passion for team development, coaching, and performance management
✅ Strong communication skills and comfort using digital tools and reporting systems
✅ A solution-driven mindset with a proactive approach to challenges
✅ A full UK driving licence and willingness to travel across multiple locations

Bonus if you also bring:
✨ MIRPM, MARLA, or another relevant industry qualification
✨ Knowledge of FixFlo, HubSpot, or other leasing and maintenance platforms
✨ Experience in BREEAM, GRESB, or ESG-aligned initiatives

Apply Now

As a Regional Manager, you’ll be part of a people-first organisation that values innovation, community, and excellence in service. With structured career development, exciting site portfolios, and supportive leadership, this is a rare chance to make your mark.

If you’re ready to become the next Regional Manager and lead teams that truly make a difference in how people live — apply today!

Regional Manager

Apply now