Job Title: Account Handler
Location: Cheltenham
Job Type: Permanent, Full-time
Working Hours: Monday – Friday, 09:00 – 17:00 (Hybrid)
Account Handler | £30,000 – £35,000 OTE | Cheltenham | Full-time
We are currently seeking a meticulous and proactive professional to join a growing team within a prominent, people-first international insurance group. This Account Handler role is essential for supporting a high-performing broking department, ensuring technical accuracy and seamless service delivery across diverse commercial markets.
What You’ll Be Doing as an Account Handler
- Generating high-quality, compliant market documentation, including slips and endorsements, while ensuring all necessary internal and external authorisations are secured.
- Reviewing client presentations for accuracy and completeness to ensure the quoting and placement process is fully supported from start to finish.
- Developing and maintaining strong professional relationships with various insurance markets, underwriters, and internal processing technicians.
- Taking responsibility for precise data entry, credit control, and the proactive chasing of subjectivities on core company systems.
- Assisting in the monitoring of renewal cycles and new business activity to aid the team in effective planning and resourcing.
- Participating in team meetings and managing assigned projects to drive the Account Handler function and service standards forward.
What We’re Looking For
- A solid understanding of the UK and International insurance landscape and its operational frameworks.
- The ability to work effectively as part of an open, collaborative, and fast-paced team environment.
- Exceptional organizational skills paired with a high level of attention to detail and a “right first time” mentality.
- The ability to provide a high level of support to the broking team while engaging professionally with external stakeholders.
- Proficiency in core software, specifically featuring advanced Excel skills and strong literacy in Outlook and Word.
- A determination to make a positive difference and a willingness to embrace new digital approaches within the Account Handler role.